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CUSTOMER SERVICE

Top performance guaranteed!

TITONI stands for high quality and reliable functionality. No watch leaves our Swiss headquarters without quality checks involving the use of cutting-edge technology. We offer you and your new TITONI a two-year guarantee on materials and manufacturing faults starting from the date of purchase. Our specialists are there to assist you - quickly, reliable and in over 100 service centres worldwide.

 

Our specialists are at your service

FAQ

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Does a mechanical watch get damaged if used in saltwater?

No, but after swimming, the watch should be rinsed with fresh water. Leather straps should generally not be exposed to water as this shortens the lifespan of the strap.

Always purchase your TITONI watch exclusively from authorized TITONI retailers and request an original and fully completed warranty card.

The T10 movement has been engineered and developed by our in-house engineering team. Some functions and designs have been elaborated from scratch and some other functional principles were inspired by existing movements in the market. But also there, the function has been re-engineered and re-designed to fit perfectly into the dimensions of the T10 movement. All parts of the movements are produced by Titoni subcontractors according Titoni technical drawings.

The movement is fully manufactured in Switzerland. We source all movement parts from carefully selected suppliers which are located nearby to our headquarter in Grenchen Switzerland. The assembly of the movement is made exclusively in our own production facilities. 

Mechanical watches are powered by a spring or movement and use gears and a balance wheel to keep time, making them less precise but often durable and valuable. Quartz watches use a battery and a quartz crystal for accurate timekeeping, making them very precise and low-maintenance. In short: mechanical watches rely on traditional craftsmanship, while quartz watches rely on modern electronics.

All TITONI watches are manufactured at our headquarters in Grenchen, Switzerland. Each watch undergoes a one-week inspection process and comprehensive quality testing.

Do you have any unanswered questions?

We will be happy to help you. Your request will be sent to the contact below: